I have experience managing complex concurrent projects while leading global teams to exceed goals
This work belongs to my former employers and is not able to be shared publicly in detail, but scroll down to learn about a few of the projects I’ve led.
Bloom Institute of Technology
2019 - 2021
BloomTech (formerly Lambda School) is an online web development and data science program that embeds real-world projects and career readiness into the curriculum, ensuring students graduate ready to secure a job in their field. Students have the option to pay nothing up front, only repaying tuition interest-free after they have secured a job.
Founded in 2017, I joined the team in March 2019, shortly after they raised Series B. I led career and professional development program operations, overseeing the only function in the school that supported students from admission through post-graduation.
Results snapshot
Nearly 4x increase in students completing content over ~4 months
87% of learners rated the content as “very helpful” or “extremely helpful”
Reduced time to “job search-ready” from 4 weeks to <1 week post-graduation
Project description
Redesign career curriculum model to more closely align with technical curriculum, uphold greater accountability for students, provide detailed insight into student career readiness, and ensure all students graduate ready to job search.
9-month project involved conducting user research, forecasting and allocating resources, creating learner content, building SOPs, training instructors, presenting project updates to leadership, and overseeing program delivery after launch. Success metrics (shared above) exceeded program goals.
Northeastern University
2021 - 2022
Northeastern is a research institution that emphasizes experiential learning as a core part of their academic model. There are 14 campuses across the US, Canada, and the UK.
The Bay Area campus was launched in 2013, with career support being run out of the main Boston campus. As the Bay Area student body grew, there was a growing need for dedicated regional career and experiential learning support. I was hired to found that team and lead that effort.
Results snapshot
More than triple the number of students used career support after program launch vs before
Used pilot feedback to drive program improvements, increasing attendance at winter orientation
Project description
Design a comprehensive, region-specific career and experiential learning model to prepare Bay Area students for post-graduate careers.
Project involved creating a two-year roadmap, identifying key student milestones, executing on milestones as the project progressed, driving accountability across more than a dozen local and global stakeholder teams, and building out a team to manage the day-to-day program operations.
Udacity
2019
Udacity is a global e-learning and upskilling platform with a mission of democratizing education. Their courses help individuals build in-demand technical skills through stackable micro credentials called Nanodegrees.
I joined the team as one of three scholarship community managers who launched some of Udacity’s first scholarship partnerships with Google and Bertelsmann. I was responsible for graduation metrics, creating a cohesive student experience, and ensuring scholarship partner satisfaction.
Results snapshot
Orientation pulled best practices from scholarship programs that had doubled baseline graduation rates
Streamlined onboarding saved an average of 5 hours/week
Project description
Build orientation curriculum for all students to streamline student onboarding and create a consistent brand experience
3-month project involved scoping project goals and budget, pitching to leadership, securing resources, creating content, managing timeline across three teams, and measuring success post-launch. I partnered with the media team to script, film, and edit orientation content, the product team to embed content into dozens of existing programs, and the community team to document best practices and developed unified messaging to students and employees.
