resume

May 2021 – April 2022

• Launched founding career development team in the Bay Area as part of innovative “shared services” model; partnered with campus and Boston-based leaders to deepen collaboration across the network, drive alignment, and differentiate programs to suit regional needs

• Established baseline metrics to track program success: identified success indicators and built data collection processes to measure student career readiness, track graduate outcomes, and assess student satisfaction

• Scaled career support and resources to enable an agile team of 3 to serve ~600 students annually: built a self-serve resource center, maintained events calendar, established communication strategy, and trained staff and student leaders on career development best practices

• Collaborated with Partnerships team to vet potential employer partners and incorporate job market feedback; aligned department strategy with local labor needs to ensure student career readiness and competitiveness

• Partnered with Global Learner Services to ensure student employment adhered to strict labor laws and university requirements, and communicated key changes across teams and to student body

• Coached students individually on goal-setting, interview fundamentals, networking and self-promotion, job search strategies, and other career best practices

• Tailored programming to local job market needs to prepare ~600 students for post-grad career success

March 2019 – May 2021

• Led career development team within a high-growth, global, innovative startup; oversight spanned Instruction, Coaching, Experiential Learning, and Outcomes; partnered with rapidly evolving People Ops/HR team to ensure leveling, compensation, feedback, and performance met business needs and were aligned with best practices

• Increased student engagement in career content by nearly 300% by leading major career curriculum overhaul; updated all content, developed SOPs, provided instructor trainings, established KPIs, and conducted user research to improve existing career development programming and drive towards key graduation and placement metrics

• Founding co-chair of the Diversity, Equity, Inclusion, and Belonging staff resource group; partnered with People Ops team to build company-wide DEIB priorities, including staff affinity groups, leadership training, and one-off events

• Liaised with Partnerships team to stay abreast of changes in the hiring landscape and continually iterate curriculum

• Delivered record graduation rates for a scholarship of 15,000 data science students globally, nearly doubling graduation through large-scale engagement campaigns conducted over Slack, email, and social media

• Bolstered partnerships with scholarship funders by synthesizing student progress data, sharing student stories, creating promotional materials, and representing Udacity at partner and student events

• Contributed to Community playbook by outlining four scalable, data-driven, high-impact student engagement initiatives in preparation for company-wide enhancements to the student experience model

• Drove communication across Careers, Product, and Community teams, creating systems for streamlined information-sharing and team-building to foster a consistent brand experience for Udacity students globally

• Led full lifecycle of strategic partnerships with 30+ Bay Area recruiters/hiring managers, creating custom solutions to meet partners’ individual hiring needs, including hosting job fairs, sourcing and pre-screening candidates, and scheduling group interviews as needed

• Exceeded all organizational goals for graduate outcomes (averaging 90% employment/school enrollment across cycles) by leading San Francisco-based team to support 200+ graduates annually in securing employment

• Spearheaded development of team website by managing all project stages and collaborating with National Alumni team, local Operations team, web developers, and local EP team members to ensure site met budget and functional requirements, saving team hours of work per week while streamlining the job application process for 1500+ alumni

• Analyzed data for 1,500+ alumni by creating Salesforce reports, cross-referencing reports with internal data to ensure accuracy, and crunching data in Excel in order to make data-driven recommendations to the leadership team, driving program improvement to align with market relevancy and alumni success

• Facilitated biweekly workshops for up to 40 students and interns covering career readiness skills and diversity and inclusion, ensuring that all students graduated with the requisite knowledge to navigate the corporate tech sector

• Created nationally-adopted marketing collateral by collaborating with Marketing team to create 1-pagers highlighting alumni statistics, career paths, and partner testimonials to attract new potential hiring partners

• Coached 29 students individually over 11+ month periods via weekly professional mentoring, feedback, and support